Editor’s note: This four-part video interview with Juran Institute CEO Joseph DeFeo is hosted by Quality Digest’s CEO, Jeff Dewar. The series will run weekly beginning with today’s segment.

March 15, 2012, marked the 25th anniversary of the ISO 9000 series standards. Since the standards were released in 1987, they have gone through three revisions: 1994, 2000, and 2008.

During the past 18 months, Seatronics, an Acteon company, along with Technip, Star Net Geomantics, and BlueView Technologies, have been developing the BlueView 3D system for underwater metrology.

Anyone who has performed ordinary least squares (OLS) regression analysis knows that you need to check the residual plots to validate your model. Have you ever wondered why? There are mathematical reasons, of course, but I’m going to focus on the conceptual ones.

Physicists at JILA, a joint institute of the National Institute of Standards and Technology (NIST) and the University of Colorado at Boulder (CU), have demonstrated a novel “superradiant” laser design, which has the potential to be 100 to 1,000 times more stable than

During the 1940s, it was commonplace for boys, during their formative years, to spend their days girl-free. In fact, my pals and I zealously maintained girl-free territories so that our game playing, bike rides, and hours of comic book reading were devoid of girls.

Problem-solving tools are powerful things. But not so powerful that they are immune to human error. Few things are.

Argonne researchers are working with two industrial partners to create nanofluids that improve the cooling of power electronics in hybrid electric vehicles.

I am no longer surprised by the number of people who say, “I’m working on my Green Belt/Black Belt certification, but I’m not sure how to apply Six Sigma to [health care, telecom, hotels, food, transportation]—insert your service industry here.

The older I get, the more I realize that the basic things we believe in and live by do not change. The world keeps moving faster and faster. We need to run and work harder just to keep up. We get sidetracked by many new ways to use our time.