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Four Data Processes, Eight Questions, Part 2

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Human perception of variation and how we execute the methods of four data processes—measurement, collection, analysis, and interpretation—were discussed in part

Streamline Calibration Documentation and Maintenance

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Beamex and Emerson have partnered to offer Calibration Excellence, a best-in-class solution for managing calibrations.

Seamless Quality Inspection With Line-Scan Cameras

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A line-scan camera uses a single row of photo sensors, instead of a matrix of them, to capture images of a constant stream of moving material, often called a web.

Quantifying the Value of Customer Service

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Mark Hoplamazian was predictably a little skittish when his bosses at the Pritzker Organization asked him to become interim president and CEO of the family-owned company’s signature investment and double winner of the Baldrige Award, the Hyatt chain of hotels.

Four Data Processes, Eight Questions, Part 1

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Have you ever been responsible for a data collection where any resemblance between what you designed and what you got back was purely coincidental? When that happens, yet again, I say to myself, “Well, it was perfectly clear to me what I meant.”

3D Scanning Preserves WWI Cave Art

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CANADIGM is a nonprofit research group dedicated to advancing public education and awareness of events, artifacts, and sites of historical significance through advanced documentation, technology, and media.

The Baldrige Is 25

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The Rose Bowl is often referred to as “the granddaddy of them all.” Since 1902, it’s where champions of the nation’s top-rated college football teams were determined, and is often considered the most prestigious of all the bowl games.

What’s Your Zipf Slope?

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In my last column, “Detecting the Signature of Information,” I showed how it’s possible to statistically assess the structure of a message and determine its capacity to

Enhancements to Control Charts and Process Capability Statements

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A report of how a process performs is not only a function of process characteristics and sampling chance differences. It can also depend on sampling approach.

Lead With Humiliation

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Very early in my lean adventure as a new vice president of operations, when the idea of listening to workers was still a little strange, I returned from a week vacation to find that two of my peer managers had teamed up to convince the company president that I had “t

Pagination

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