If you work for an organization involved with meeting the requirements of a quality system standard, specification, or government regulation, sooner or later you will be on the receiving end of a quality system audit.

Every year, millions of products regulated by the Food and Drug Administration (FDA) flood into the United States from 150 countries. Ensuring these products are safe and effective can be daunting task.

Previously, I’ve written about how to use Minitab to id

I remember when I first discovered the work of Mark Graban.

Masaaki Imai is a consultant, author, and founder of the Kaizen Institute.

There are two basic ideas or principles that need to be respected when creating a chart for individual values and a moving range (an XmR chart). This column will explain and illustrate these two principles for effective XmR charts.

Effective coaching is a skill that requires an understanding of human motivation and behavior. It also requires plenty of practice. To coach, according to most dictionaries, means to “tutor, train, give hints to, or prime with facts.”

Six Sigma was originally created by Bob Gavin at Motorola during the 1980s; however, it could be argued that a comparable methodology was in use as early as the 1850s.

You’re in a meeting when a colleague brings up an idea that you think (or even know) is not so great. For many of us, our first instinct is to shoot the idea down immediately, one way or another, before it gains traction.

The United States spends $2.5 trillion for healthcare. Healthcare spending is expected to reach $4.5 trillion by the end of the decade. With Obamacare becoming a reality, we need to find a way cut the cost of healthcare to help pay for these increasing costs.