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Online Particle-Size Analysis Serves Up Coffee Quality Control
Bean-to-cup coffee makers manufactured at De’Longhi can produce a cup of coffee by just feeding beans at the touch of a button.
The Human Side of Product Recalls and CAPA
As publisher of Quality Digest Daily, I often take a somewhat dispassionate view of process and performance errors.
Productivity in the Modern Office
It was the memo heard around the world: In late February 2013, when Yahoo CEO Marissa Mayer ordered the company’s staffers to stop working from home, she set off a ferocious debate over workplace productivity.
When Lightning Strikes
What do you do when revenues rapidly decline, banking and financial institutions pull back, and there’s a national workforce decline? For many business owners, it’s as if lightning has struck their organizations’ industries not once, but twice.
The Three Most Powerful Questions You Can Ask in Business
Joe, a successful leader, is deeply frustrated. The strategic planning system that once served him well is failing. Regardless of his best-laid plans, other forces in the organization are overriding his strategies.
Politicians and Media, You’re on the Wrong Page
During a recent interview with a big Los Angeles-area newspaper, a reporter asked me, “Is America now in permanent decline?” My answer was, “No.” Our country is not in permanent decline. But I’m concerned that our leadership is.
One Order of Steel, Hold the Greenhouse Gases
Anyone who has seen pictures of the giant, red-hot cauldrons in which steel is made—fed by vast amounts of carbon, and belching flame and smoke—would not be surprised to learn that steelmaking is one of the world’s leading industrial sources of greenhouse gase
Embrace Ugly
As best as I can recall, I’ve never coined a phrase with any staying power. Until now. And, my phrase has been purposely captured on a T-shirt, by someone other than a close relative.