Masaaki Imai is a consultant, author, and founder of the Kaizen Institute.

There are two basic ideas or principles that need to be respected when creating a chart for individual values and a moving range (an XmR chart). This column will explain and illustrate these two principles for effective XmR charts.

Effective coaching is a skill that requires an understanding of human motivation and behavior. It also requires plenty of practice. To coach, according to most dictionaries, means to “tutor, train, give hints to, or prime with facts.”

Six Sigma was originally created by Bob Gavin at Motorola during the 1980s; however, it could be argued that a comparable methodology was in use as early as the 1850s.

You’re in a meeting when a colleague brings up an idea that you think (or even know) is not so great. For many of us, our first instinct is to shoot the idea down immediately, one way or another, before it gains traction.

The United States spends $2.5 trillion for healthcare. Healthcare spending is expected to reach $4.5 trillion by the end of the decade. With Obamacare becoming a reality, we need to find a way cut the cost of healthcare to help pay for these increasing costs.

Portable 3D measuring devices have revolutionized the world of metrology since their invention some 30 years ago. They have brought the world of inspection right down to the production line, allowing measurements to be done much quicker and easier.

With new treatments for disease, test suites that safeguard computers, and even expertise to rescue miners trapped thousands of feet underground, federal laboratories have a wealth of technologies and know-how that can give U.S.

At hospital shift changes, doctors and nurses exchange crucial information about the patients they’re handing over—or at least they strive to.

A couple of decades ago, visitors to the quiet city of Zaragoza, Spain, had no reason to think it would become a capital of world trade.