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Drowning in Duplication

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How Do I Prepare for a Major Quality Failure?

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Optical Illusions, Zen Koans, and Simpson’s Paradox

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What do you see when you look at the image in figure 1? Do you see a bulging sphere that stretches the checkerboard pattern in the center, causing its lines to curve?

Seven Steps to Prepare for a Negotiation

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Creative Thinking Crashes Without This Characteristic

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The Yeoman-Miller Interrogatory

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When the Thrill Is Gone

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As Thomas Edison said, “Genius is 1-percent inspiration and 99-percent perspiration.” Perspiration may be boring, but it gets you results.

Better Than ISO?

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Beethoven’s Fifth and ISO 9001:2015—An Expert’s View

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First published Oct. 1, 2013, on the CERM Risk Insights blog. © Umberto Tunesi and CERM Risk Insights.

Little’s Law

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Pagination

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