I’ve never understood the fascination with selfies.

My son is all grown up now and studying hard at university. But when he was a small boy I remember having the same conversation with him every time he was naughty.

A significant portion of my strategic facilitation work is with internal functions, a click or two below corporate and business-unit strategy, which includes marketing, human resources, purchasing, and even internal strategy groups.

What happens when someone with a lot of experience leaves your office? She may have many years of technical, marketing, or customer expertise. How will her accumulated knowledge and know-how be captured and transferred to her successor?