Corrective action is an essential tool for any business. It helps to identify adverse events and pinpoint any systemic issues that must be resolved. However, a corrective action system can’t work effectively by itself.

Once upon a time, in a land called “Industrial Age,” the leaders of organizations resided at the top of a hierarchy, managers were in the middle, and workers were supervised.

“It is good to have an end to journey toward, but it is the journey that matters, in the end.”
—Ursula K. LeGuin

Companies purchase scales because the value of goods entering or exiting a facility is based on their weight. Without assured scale accuracy, a company can lose thousands, if not hundreds of thousands, of dollars annually.