OVO Innovation has done a fair amount of innovation work in the banking and financial sector. I wouldn’t call us “experts” in that space, but we've spent time there, and we’re always interested in the new ideas that percolate in the industry.

I’ve never understood the fascination with selfies.

My son is all grown up now and studying hard at university. But when he was a small boy I remember having the same conversation with him every time he was naughty.

A significant portion of my strategic facilitation work is with internal functions, a click or two below corporate and business-unit strategy, which includes marketing, human resources, purchasing, and even internal strategy groups.