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Staying Ahead of the Competition

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Image courtesy of vigdor
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Does Your Service Have a Preview and a Souvenir?

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EDGE Certification: Make Your Workplace Bias-Free

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Sponsored Content

Inside Quality Digest Live for February 3, 2017

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Can we protect our data without resorting to insane password requirements?
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The first QDL episode of February was filled to the brim with timely news items, thought-provoking articles, and a great interview with Pam Bethune of DEKRA, who chatted with us about the meaning of “context of the organization” within ISO 9001:2015.

Don’t We Need Good Measurements?

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You don't need high quality data to create process behavior charts
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Inside Quality Digest Live for Jan. 27, 2017

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Amazon Go combines online and brick and mortar shopping using innovative technology
Credit: theverge.com.

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In case you missed it, last week’s Quality Digest Live contained some great articles and discussion between myself and my co-host, Quality Digest publisher in chief Mike Richman. In the show, we covered:

Keep Your Eyes on the Road and Hands Upon the Wheel—for Now

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Corning Inc.’s Connected Car equipped with Gorilla Glass
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Kaizen Revisited

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Here is an article I wrote 10 years ago, recently resurrected from the lost letter file. I can’t remember why I wrote it or for whom. Originally titled, “What is Kaizen?” the article still resonates with me as I hope it will with you.

Truth

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We tend to believe only what we experience, which often is not the entire picture
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My wife, Carole, just gave me a shirt emblazoned with, “The good thing about science is that it’s true whether or not you believe in it.” It reminded me of an important phenomenon that has been lately grabbing my attention.

ISO 9001:2015—Establishing the Context of the Organization

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Context. What the heck is that and how do you apply the term to your organization?
Credit: Takako Tominaga

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One of the newest parts of ISO 9001:2015 and related management standards are the concepts of context and interested parties. What do these mean, and how can you apply them to your organization?

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