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ISO 9001:2015 and the Importance of Information Management

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Enterprise content management (ECM) solutions make it faster and easier to achieve ISO 9001:2015 expectations.
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Saving Marie Curie’s Last Radium Standard

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In 1910, Marie Curie was asked to prepare the world’s first radium standard: a glass ampoule of radium chloride, whose mass and radioactivity had been carefully measured.
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Tax Laws Aren’t Keeping Up With Our Globally Mobile Workforce

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Internationally mobile employees play an important role in a global business, but the tax aspects of such jobs are often overlooked.
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Book Review: <em>Kaleidoscope</em>

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Delivering innovative service that sparkles

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A Potpourri of Puzzling Problems

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Kellogg is laying off hundreds of employees. Will Toucan Sam be next?
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Inside Quality Digest Live for March 10, 2017

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Eli Whitney's standardized guns are an early example of lean thinking
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In this week's Quality Digest Live: Lean Ben Franklin... who knew? Could the root cause of some manmade catastrophes simply be a lack of basics like humility, integrity, communication, and positivity? Connected spenders is what you want.

Coffeepots and Tires

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Coffee pots and tires stand out as icons of heresy against designed obsolescence.
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Coffeepots and tires. All products should be built like coffeepots and tires. Awash in a sea of disposable products, these two durable goods stand out as icons of heresy against designed obsolescence.

The Small Will Survive and Thrive

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One small good habit can spread and elevate an entire organization.
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This article is adapted from Me We Do Be: The Four Cornerstones of Success (Leadership Institute Press, 2017).

<em>Muda, Mura, Muri</em>

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Like your dad told you: A place for everything and everything in its place
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The Most Important Question to Ask About Your Audit Program

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Don't approach audits with fear of what will be found, but excitement about discoveries for improvement
Credit: Marisa Watts

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