When Scarlett hung up the phone, she was close to tears. Even more unexpectedly, so was the customer service representative on the other end. How did a seemingly simple inquiry end in two people so frustrated they were on the verge of a breakdown?

In May 2019, a California jury found Monsanto’s weed killer, Roundup, to be a “substantial factor” in the cancer suffered by a couple and ordered the U.S. agrochemical company to pay them $2 billion in damages.

Much has been written about the challenges associated with AI-based decisions.

It has been a while since I have written about statistics, and I get asked a lot about a way to calculate sample sizes based on reliability and confidence levels.

According to the Deloitte Automotive Quality 2020 report, auto manufacturers spend an average of 116 days annually on quality managemen

Headquartered in Houston, Texas, Dimensional Engineering was born on the back of a dream, a major contract from an aircraft manufacturer, and a process developed specifically to fulfill that project.

Just as a journey of 1,000 miles begins with a single step, the deformations and fractures that cause catastrophic failure in materials begin with a few molecules torn out of place.

After being recognized in 1990 by the Shingo Prize, my plant became an overnight hot spot for benchmarking.

According to the International Institute for Analytics, businesses that use data will gain $430 billion in pro

It seems that every week, AI technology has learned to do something humans do, but faster and better.