Since Covid-19’s arrival, digital resilience increasingly refers to the strategic use of digital technologies in delivering customer value and business growth despite adversities.

Lessons throughout history inform us that cause precedes effect, and actions create results.

Shortly after a recent post, in which I referred to sowing the seeds of change, I enlisted the help of my son, Ben, to reseed a particularly bare area of our yard.

With data that come along one number at a time, it is easy to get lost in the details. To see the big picture, it helps to use a time-series graph that will draw your eye in the direction that your mind wants to go.

My recent epiphany was that the lens for all work and even for everyday living during the next few years will be risk-based. Why do I make this case?

Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based quality management system (QMS).

If you’re among the tens of millions of people returning to work or preparing to do so after months sheltering in place, you may be worried it will put you and your family at increased risk of exposure to Covid-19.

The cyber world is relatively new, and unlike other types of assets, cyber-assets are potentially accessible to criminals in far-off locations.

This month I read Andy Kirk’s absorbing Data Visualisation 2, or to give it its proper title Data Visualis

‘Forward!” It’s the state motto of Wisconsin, where I work to help manufacturing companies improve their operations and processes. It’s one simple word that holds a lot of meaning and relevance.