This story was originally published by Knowable Magazine.

The way the United States typically finances hospitals isn’t working. The coronavirus laid this bare, along with many other long-standing societal problems.

Negotiators are often told they should eschew competitive negotiations, where parties fight for what’s on the table. They should instead increase the size of the pie and seek win-win scenarios. But in reality, competitive negotiations are often unavoidable.

From time to time we all have to send our suppliers or customers packing. Does the following client relationship sound familiar? About 100 of her clients use her services once a year.

Performance reviews are clearly in need of an overhaul.

It’s too bad that so many rely on their intuition for their decision-making process.

Imagine you’re on the road on a cold night. You stop at a coffee shop to get a latte to keep you awake. You come out, and your car doesn’t start.

One of the most common questions about any production process is, “What is the fraction nonconforming?” Many different approaches have been used to answer this question.

‘Sometimes she just came to my office to meet, but she really hadn’t identified anything she needed my help with. It felt awkward and like a waste of time.”

‘By the authority vested in me as President by the Constitution and the laws of the United States of America, including sections 3301, 3302, and 7301 of title 5, United States Code, it is hereby ordered as follows....”

Within every organization, problems or incidents arise that can affect the quality of your operations.