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Research Hacks to Help You Negotiate Anything

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Negotiators are often told they should eschew competitive negotiations, where parties fight for what’s on the table. They should instead increase the size of the pie and seek win-win scenarios. But in reality, competitive negotiations are often unavoidable.

When It’s Time to Divorce Your Clients

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From time to time we all have to send our suppliers or customers packing. Does the following client relationship sound familiar? About 100 of her clients use her services once a year.

Performance Reviews Need a Brand-New Profit and Loss

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Performance reviews are clearly in need of an overhaul.

Eight-Step Decision-Making Process for Making the Most Quality Decisions

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It’s too bad that so many rely on their intuition for their decision-making process.

How to Drive Operational Excellence in Field Services

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Imagine you’re on the road on a cold night. You stop at a coffee shop to get a latte to keep you awake. You come out, and your car doesn’t start.

So What Is the Fraction Nonconforming?

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One of the most common questions about any production process is, “What is the fraction nonconforming?” Many different approaches have been used to answer this question.

The Secrets to Making Mentoring Work

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‘Sometimes she just came to my office to meet, but she really hadn’t identified anything she needed my help with. It felt awkward and like a waste of time.”

It’s Time to Apply Risk Management to President Biden’s Vaccine Mandates

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‘By the authority vested in me as President by the Constitution and the laws of the United States of America, including sections 3301, 3302, and 7301 of title 5, United States Code, it is hereby ordered as follows....”

Problems Happen. It’s How They’re Solved That Matters.

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Within every organization, problems or incidents arise that can affect the quality of your operations.

Honeywell Introduces Robotic Technology to Help Warehouses Boost Productivity, Reduce Injuries

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(Honeywell: Charlotte, NC) -- Honeywell announces its latest innovation in robotic technology designed to help warehouses and distribution centers automate the manual process of unloading pallets, reducing the operational risks of potential injuries and labor shortages.

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