Do top managers still view financial performance as the sole indicator of success, despite mouthing platitudes about dazzled customers and fulfilled employees?

(AMT: McLean, VA) -- Manufacturing technology suppliers reacted with cautious optimism over reports that Ford Motor Co. posted the first sales gain in two years and that U.S. manufacturing activity slowed less than expected in July.

(White House: Elkhart, Indiana) -- Further accelerating the manufacturing and deployment of electric vehicles, batteries, and components here in America, and creating tens of thousands of new jobs, President Obama today announced 48 new advanced battery and electric drive projects that will re

Well, a simple answer is no, you don’t need a consultant to achieve ISO 9001 certification. In fact, many companies achieve ISO 9001 on their own, by appointing key employees to the task.

(ASTM: West Conshohocken, PA) -- ASTM International Committee 11 on Quality and Statistics is continuing the conversion process of popular military acceptance standards based on Military Standard 105E, Sampling Procedures and Tables for Inspection by Attributes.

The symptoms of leptokurtophobia are (1) routinely asking if your data are normally distributed and (2) transforming your data to make them appear to be less leptokurtic and more “mound shaped.” If you have exhibited either of these symptoms then you need to read thi

(SME: Dearborn, MI) -- Quality equipment is essential to a quality education.

(Eurojar: Damascus, Al-Hayat) -- Syria has decided to open its economy to the world after long years of centralized economy and to broaden its economic options east and west.

As quality professionals, we find ourselves in a never-ending search for breakdowns in systems, targeting opportunities for improvement with a relentless eye on the ever-out-of-reach but always-in-sight goal of total quality.

(DNV: Katy, TX) -- DNV is pleased to announce a webinar around a topic every company in every industry deals with... customer satisfaction. This free, live webinar, "Customer Satisfaction—Guidelines for the Complaint Handling Process—ISO 10002" will be held on August 27, at 1 p.m. CDT.