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3M Donates $720,000 in Equipment to SME Education Program

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(SME: Dearborn, MI) -- Quality equipment is essential to a quality education.

EU Funds Largest Quality Project in Syria

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(Eurojar: Damascus, Al-Hayat) -- Syria has decided to open its economy to the world after long years of centralized economy and to broaden its economic options east and west.

Examining Leadership: Turning Quality’s Eyes Upward

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As quality professionals, we find ourselves in a never-ending search for breakdowns in systems, targeting opportunities for improvement with a relentless eye on the ever-out-of-reach but always-in-sight goal of total quality.

Event: Free Webinar On ISO 10002 Complaint-Handling Framework

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(DNV: Katy, TX) -- DNV is pleased to announce a webinar around a topic every company in every industry deals with... customer satisfaction. This free, live webinar, "Customer Satisfaction—Guidelines for the Complaint Handling Process—ISO 10002" will be held on August 27, at 1 p.m. CDT.

Calibrating a Calibration Tool

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What does an innovator do when existing methods of calibrating a critical environment pressure sensor are cumbersome and produce shoddy results?

Conference Board Says Offshoring Innovation On the Upswing

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(The Conference Board: New York) -- The number of U.S.

What’s in a Name?

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Sometimes in our attempt to correct a quality oversight we end up creating more havoc than if we had done just nothing.

The Hidden Side of Customer Anxiety

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It was her first flight. Her parents had finally settled a bitter divorce resulting in her dad moving three states away. The 10-year-old was nervous about pretty much everything.

What Should The Quality Manager Do?

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When I say quality manager, of course I’m talking about the department he or she manages as well.

Are Quality Methodologies All Smoke and Mirrors? Part One

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World War III has begun. This time it’s not a war of battleships, bullets and bombs—this is an economic war. The weapons are televisions, steel, cars, and clothes. This is a war where we have no allies. Every nation is out to capture more of its share of the U.S.

Pagination

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