Story update 8/21/2009: We corrected an error regarding the function of the accreditation body.

If you are not actively selling quality, you’re missing the boat. Quality (both goodness and conformance), should be sold inside and outside of your company.

(E Instruments: Langhorne, PA) -- The SignalCal 2 T/C from E Instruments simulates voltage and thermocouple readings for calibration purposes. The device is rugged and easy to use, measures eight types of thermocouples (R, S, B, E, K, J, T, and N), and has an accuracy of ±0.05 percent.

Madico, the world’s preeminent manufacturer of metalized, coated, and laminated films, has been producing high quality manufactured film systems since 1903. Located in Woburn, Massachusetts, the hi-tech ISO 9001-certified firm has more than 170 employees.

Today, more than ever, the quest for productivity, quality, and speed has spawned a significant number of techniques and tools: lean manufacturing or service, business process improvement; Six Sigma, total quality management, and so forth. Although the operational i

(ACSI: Ann Arbor, MI)  -- Taxpayers are getting a first hint of potential returns on their investment in the U.S. automobile industry: Detroit is doing a much better job satisfying their customers, according to the American Customer Satisfaction Index (ACSI).

The “Patient-Centered Medical Home” (PCMH) is the latest in health care quality initiatives. In a PCMH, a medical team—led by a patient’s primary physician—continuously coordinates and manages the patient’s health care throughout their life.

Mario Angeles was stuck.

You see it all the time. After an initial flurry of excitement and support, an organization’s operational excellence effort bogs down. Regardless of the tools or methodologies used, passion dies down and focus gets diverted to other issues.

(Metris: Leuven, Belgium) --  Metris, market-leading supplier of X-ray and industrial computed tomography (CT) systems, launches Inspect-X 1.6 software that boosts throughput by increasing CT reconstruction speed and improving general system control.