(ACSI: Ann Arbor, MI) -- Manufactured nondurable goods include household products that consumers typically use every day. This sector as measured by the ACSI is comprised of food manufacturing, personal care and cleaning products, soft drinks, breweries, apparel, and athletic shoes. According to ACSI data collected during the third quarter of 2016, customer satisfaction with consumer nondurable products as a whole rose to an ACSI score of 82.1 on a 100-point scale.

Food manufacturing

Most food manufacturers post gains in customer satisfaction as grocery prices fall for the ninth straight month. The grocery food category, which includes packaged food products ranging from chocolate, baked goods, and cereal to meat, cheese, and frozen foods, is up 9.2 percent to an ACSI score of 83. This is the highest level of customer satisfaction with food manufacturing since 2012, and the longest streak of food deflation in 50 years.

 …