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Quality Digest Live -- May 3, 2019

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This week on Quality Digest Live: Rekindle the spirit of hospitality in your company.

We talk to Larry Stuart, author of The Spirit of Hospitality. You remember the days of hospitality, right? Civility, outstanding service, servant leadership? They may be in hiding, but we can get them back.

 

The Drive to Digital for MMOG/LE v. 5: What to Expect

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Since the Automotive Industry Action Group (AIAG) and Odette International introduced the Materials Management Operations Guideline/Logistics Evaluation

Teach Kids to Think As They Read, and Revise What They Write

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Once students learn how to sound out words, reading is easy. They can speak the words they see. But whether they understand them is a different question entirely. Reading comprehension is complicated.

IIoT vs. Industrial Cyber-Crime

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More and more, manufacturers are becoming the target of hackers, but what can they do about it, if anything? It seems every month, maybe even every week, we hear about some sort of data breach or cyberattack. Think Facebook, Google, and Marriott.

Quality Digest Live -- May 1, 2019

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This Wednesday on Quality Digest Live: If you don't know what control charts or capability analysis are, or if you need a refresher, Matt Savage of PQ Systems will fill in the gaps.

Don't miss the webinar: Control Charts & Capability Analysis 101

 

Toyota Physics

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Today I’m looking at Factory Physics and the Toyota Production System (TPS).

Retailers Like Walmart Are Embracing Robots

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Walmart recently announced it plans to deploy robots to scan shelves, scrub floors, and perform other mundane tasks in its stores as the

Two Mindsets That Increase Speed and Efficiency

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In a world where speed is valued, we all waste a lot of time and resources with two unconscious patterns: Chasing opportunity and avoiding important conversations. This article is about two mindsets that increase speed and efficiency.

How to Influence Without Authority

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Back in the good old days, if you were in a position of authority, you could just announce what needed to be done and assume it would be carried out. But times have changed.

Risk Management for Automotive Suppliers

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When you look at standards like IATF 16949 or ISO 9001, the requirements boil down to two essential elements: improving customer satisfaction and reducing risk.

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