Supplier management is one of the most troublesome disciplines within a management system. There’s nothing inherently difficult about it, though. Companies make it difficult by instilling the process with lots of unwieldy bureaucracy.

Do not ever, ever, do anything just to please an auditor. This is quickly becoming one of my new favorite mantras.

After undergoing an often costly and usually painful process to achieve ISO 9001:2000 registration, organizations invariably ask, "What do we do now to ensure that we maintain our registration and gain maximum benefit?" Under ISO 9001:1994, the old answer was fairly

new standard intended to increase public safety around construction sites has been published by the American Society of Safety Engineers.

The Society of Automotive Engineers will dedicate the DTI-SAE Global Knowledge Center at Tsinghua University in Beijing with a formal signing ceremony and reception on June 15.

BSI Management Systems has reissued its position on the harmonized standard for electromagnetic compatibility testing for medical devices.

TUV America Inc. is now certified to perform ANSI/ESD S20.20 registration services.

Breakthrough Management Group, a provider of Six Sigma training, consulting and software, has signed a strategic reseller agreement with Iowa-based GeoLearning Inc., a developer of learning management platforms and Web-based training solutions.

TSYS has been awarded two Visa Service Quality Performance Awards for having the lowest assured transaction rate and lowest transaction response time.

Microsoft Corp. has released new enhancements for its Microsoft Office Solution Accelerator for Six Sigma.