A recently released book uses lean principles to illustrate how to improve the value chains of various industries.
The Qingpu district of Shanghai recently commissioned the Shanghai Association for Quality to perform a public satisfaction survey on the 
A study that examined consumer feedback from 17 airlines found the best-performing airlines were low-fare carriers.
March 17 marked the first anniversary of the formation of the Quality Managers Club, a growing group of Uzbek quality professionals.
Dozens of the United States’ largest consumer groups and employers recently endorsed new standards released by the National Committee for Quality AsI developed and validated quality management diagnostic profiles through research conducted on 77 companies.
I’ve been reading about the 1.5 sigma shift for some time. Several different interpretations have been published and people are losing sleep over this matter. Some have even driven a stake into the ground to fervidly defend their position.
New software developed by Breakthrough Management Group Inc.
The American Society for Quality recently awarded Milwaukee County a $5,000 grant to implement a pilot Six Sigma program.
Rath & Strong recently published a new, easy-to-carry guide to lean implementations.