Fundamentals of Effective Customer Feedback
Customer feedback is the single most important type of communication an organization can receive. It is confirmation of the organization’s purpose in life and its ability to deliver on this purpose.
Instron Offers Temperature Calibration Services
Editor’s Note: An incorrect version of this story was included in the Feb.Leica Geosystems to Showcase CMM at WESTEC
Leica Geosystems’ Metrology Division will showcase its Universal CMM product line at the upcoming WESTEC show in Los Angeles.Fuji and Cogiscan Announce Their Collaboration
In a strategic partnership, Fuji Machine Manufacturing Co. and Cogiscan will develop and market a new RFID technology for Fuji machines.Wal-Mart Suppliers Get a Deal on RFID Equipment
Wal-Mart recently decreed to almost 70,000 of its suppliers that they must start using RFID chips—a nightmare for smaller companies that miShingo Prize Winners Announced
Ten very different organizations recently received The Shingo Prize for Excellence in Manufacturing.NCQA Stiffens Its Requirements
The National Committee for Quality Assurance has released a draft standard of its 2007 accreditation requirements for public comment.Microsoft Unveils New Lean Application
Microsoft Corp. has partnered with USC Consulting Group LLC to roll out its new lean technology for manufacturing companies.SUPERvision
The need to measure things inspired some of the earliest tools invented by man.CMSC Accepting Presentation Proposals
Planners of the upcoming Coordinate Metrology Systems Conference are accepting papers for possible presentation during the event.