(AIA: Ann Arbor, MI) -- Sales of machine vision components and systems in North America jumped 60 percent in the second quarter of 2010 over the same period in 2009, according to new statistics from the Automated Imaging Association (AIA), the industry’s trade group.

(ISO: Geneva) -- To ensure that medical devices do not irritate the skin or eyes, or cause other adverse reactions, the International Organization for Standardization (ISO) has published a testing standard for checking their safety prior to marketing and use.

(GSI: Melbourne, FL) -- Geodetic Systems In.

With the recession finally in our rearview mirror (so they say), most companies are beginning to pick themselves up, dust themselves off, and at least try to get back to business. But the past year has left its mark: Employees are in a funk.

(HEIDENHAIN: Schaumburg, IL) -- With the new TS 249, HEIDENHAIN Corp.

 Story update 10/7/2010: We edited the last sentence of the first paragraph to reflect an amendment from the Baldrige Performance Excellence Program.

You can check a person’s vital signs—pulse, respiration, and blood pressure—manually or by attaching sensors to the body.

Editor’s note: This is the first of a series of columns from Larry Williams, author of the soon-to-be-released book Customer Service A to Z.

(Pilgrim Software: Tampa, FL) -- Pilgrim Software Inc., a global provider of enterprise risk, compliance, and quality management (ERCQM) software solutions, is the recipient