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Thirteen Fundamental Truths

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Back in 1986 I documented a list of 13 fundamental truths that applied to all organizations. I ran across these statements recently when I was looking for some comments made by a past IBM president that I wanted to use in a new book I am writing.

Strategy Made Simple

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Leaders and managers are faced with difficult decisions every day. Even process-level decisions must be made with the firm’s overall strategy in mind.

What Did Deming <em>Really</em> Say?

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My March 30, 2011 article ended with wisdom from Yogi Berra as a warning to the quality profession.

ASQ Renewed As Authorized Provider of CEUs

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(ASQ: Milwaukee) -- The International Association for Continuing Education and Training (IACET) has awarded the American Society for Quality (ASQ)—the world’s largest network of quality resources and experts—the prestigi

Calibration Connection Manifold Can Test Four Instruments Simultaneously

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(FasTest: Roseville, MN) -- FasTest Inc. announces the FasCal Manifold System for pressure calibration.

Laminar Mass Flow Meters and Controllers Available from Duff and MacIntosh

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(Duff and Macintosh: Hornsby, Australia) -- Duff and Macintosh Pty Ltd now supplies the laminar mass flow meters and mass flow controllers manufactured by Tuscon, Arizona-based Alicat Scientific.

Eli Goldratt, Manufacturing Visionary, Talks Theory of Constraints at RMI

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(Marlin Steel Wire Products: Baltimore, MD) -- Eli Goldratt, author of The Goal: A Process of Ongoing Improvement (North River Press, 1992), one of the most widely admired ha

EtQ Releases Latest Version, Reliance 8.0

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(EtQ: Farmingdale, NY) -- EtQ LLC has announced the addition of new features and modules in the latest release of its quality management, FDA compliance, and environmental health and safety software, Reliance 8.0. Below is just a sampling of what EtQ’s newest version has to offer:

Under-Promise, Over-Deliver

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“Under-promise, over-deliver” is a phrase taught to me many years ago by my friend and colleague, PQ Systems’ owner Michael J. Cleary. It may have always been true. It may always be true. It is certainly true today.

National Champion Solar Car Team Introduces 2011’s Quantum

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(University of Michigan: Ann Arbor, MI) -- With its

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