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<em>Potent Medicine</em> Delivers a Treatment Plan for U.S. Health Care

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(ThedaCare: Appleton, WI) -- ThedaCare has announced the launch of Potent Medicine: The Collaborative Cure for Healthcare, the latest title from award-winning author John Toussaint, M.D., of the ThedaCare Center for Healthcare Value.

March 2012 Issue of ISO <em>Focus</em>+ Magazine Puts Spotlight on Services

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(ISO: Geneva) -- From traditional sales-related services to intangibles such as banking, tourism, and education, services represent the fastest growing sector of the global economy. They are also by far the largest component of gross domestic product (GDP).

Nanoscale Magnetic Media Diagnostics Using Rippling Spin Waves

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Memory devices based on magnetism are one of the core technologies of the computing industry, and engineers are working to develop new forms of magnetic memory that are fas

Demonstrate Your Commitment to Earth Friendly Services

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(NSF: Ann Arbor, MI) --  NSF International, an independent global organization that writes public health and environmental standards for the food, water and consumer goods industries, can now certify service providers in a multitude of industries to North America’s first sustainability assessment

STASA QC Plastics Injection Molding Process Optimization Software

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(Kistler: Novi, MI) -- Kistler North America, a worldwide supplier of precision sensors, systems and instrumentation for the dynamic measurement of pressure, force, torque and acceleration, has announced the global market introduction of its industry exclusive STASA QC plastics injection molding

<em>Essential Statistical Concepts for the Quality Professional</em>

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(CRC Press: Boca Raton, FL) -- Many books and articles have been written on how to identify the “root cause” of a problem. However, the essence of any root cause analysis in our modern quality thinking is to go beyond the actual problem.

Service Industries Just Don’t Get It!

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You check into a high-end hotel for an exorbitant fee. You are tired, thirsty, and you want a drink of water. Either you find no water or the bottled water costs an additional $5.50.

Consultant vs. Executive

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Fourteen months ago, I changed careers.

Pharmacontrol Electronic GmbH Extends Global Reach of Track-and-Trace Solutions

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(Mettler-Toledo: Greifensee, Switzerland) -- Following its acquisition by Mettler-Toledo, Pharmacontrol Electronic GmbH (PCE), specialists in intelligent vision inspection solutions, is expanding the reach of its track-and-trace technologies in Europe, the United States, and Asia.

Control Charts for Services

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Although Quality Digest often has in-depth articles about the nuances of control charts, I’ve found that many beginners are at a loss to figure out how to organize their data, especially in service industries such as health care, hotels, and food.

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