First Time Right in Sales, Part Two
Is it possible to apply the principle of first time right (FTR) in a sales context? This two-part article looks at what happens when companies do just that.
First Time Right in Sales, Part One
First time right (FTR), or doing things right the first time, is an important concept in quality. Some experts even consider FTR the very definition of quality. This two-part article summarizes an experiment in which FTR was applied to sales.
<em>On the Mend</em> Earns Shingo Research and Professional Publication Award
(ThedaCare: Appleton, WI) — John S. Toussaint, M.D., and Roger A.
Low-Cost Humidity and Temperature Data Loggers
(General Tools: New York) -- The new series of USB Humidity and Temperature Data Loggers (HT10/20/50) from General Tools & Instruments (General) makes long-term, unattended monitoring of myriad environments easier and less costly.
Automated Calculator for Pressure-Decay Leak Testing
(USON: Houston) Quality engineers can now obtain the USON Pressure Decay Leak Test Calculator—the first in a family of automated Uson NDT Test Calculators—to generate nearly instantaneous answers to “what if” modeling of pressure-decay leak testing variables and exact returns on investment from n
‘Stress-Free’ Contract Manufacturing Services for Injection Molding
(Xcentric: Chesterfield, MI) -- Xcentric Mold and Engineering Inc., a leader in custom plastic-injection molding, has launched the company’s proprietary Process Engine, which delivers quality, reliability, and repeatability for companies looking to cost-effectively manufacture products in the Uni
Striking Differences in Concerns for CEOs in Emerging vs. Mature Economies
Top executives in Europe and the U.S.
The Vision Show and Conference Offers Four Industry Courses
(AIA: Ann Arbor, MI) -- The Vision Show, North America’s largest vision and imaging trade show and conference, will be held in Boston, Massachusetts, at the Hynes Convention Center, May 8-10, 2012.
<em>The Lean 3P Advantage</em>
(Productivity Press: Boca Raton, FL) -- How do you take talented engineers and surround them with the elements needed to create brilliant designs that lead to market-changing products? A lean production preparation process (3P) is how.
NIST April Workshop to Examine Federal Conformity Assessment Practices
(NIST: Gaithersburg, MD) -- The National Institute of Standards and Technology (NIST) is hosting a free public workshop on best practices in federal conformity-assessment activities Wed., April 11, 2012, at NIST’s Gaithersburg, Maryland, site.
