(Hexagon Metrology: North Kingstown, RI) -- Hexagon Metrology has announced the launch of PC-DMIS 2013, a significant development release of the world’s most popular metrology software.

(Hexagon Metrology: North Kingstown, RI) -- Hexagon Metrology has introduced PC-DMIS Touch, a revolutionary measurement software for portable arm and DCC CMMs.

All data are historical. All analyses of data are historical. Yet all of the interesting questions about our data have to do with using the past to predict the future.

Editor’s note: This continues Jack Dunigan’s series about unsung heroes in the workplace, and the 16 traits they all share.

When improvement initiatives don’t yield the results promised, it’s very tempting to have the knee-jerk reaction of blaming the workers for their poor attitudes and lack of work ethic.

How true are the following statements as you perceive things in your work environment?

1 = Not true at all
2 = True to a small extent
3 = True to some extent
4 = Mostly true
5 = Completely true

Measuring employee engagement is essential for companies that want to perform at their peak. But let’s be clear about one thing: Measurement doesn’t cause engagement.

June 3, 2013, marked the retirement of one of the legends in the quality arena, namely Harry Hertz, director of the Baldrige Performance Excellence Program.