One of the common tools of quality assurance is acceptance sampling. Acceptance sampling uses the observed properties of a sample drawn from a lot or batch to make a decision about whether to accept or reject that lot or batch.

Plastic is becoming a major problem worldwide: In 2012, the United States alone produced roughly 32 million tons of plastic waste, while recycling only about 9 percent of its plastic, according to the Environmental Protection Agency.

I recently conducted a few exit interviews for clients, asking people about their reasons for leaving. What did they value about the organization? What advice would they offer that could benefit the organization?

If efficiency is the economic use of human, psychological, and material resources, what is effectiveness? Go ahead and think about it. I’ll wait…