Corrective action is an essential tool for any business. It helps to identify adverse events and pinpoint any systemic issues that must be resolved. However, a corrective action system can’t work effectively by itself.

Once upon a time, in a land called “Industrial Age,” the leaders of organizations resided at the top of a hierarchy, managers were in the middle, and workers were supervised.

(NIH: Bethesda, MD) -- Poor quality medicines are a real and urgent threat that could undermine decades of successful efforts to combat HIV/AIDS, malaria, and tuberculosis, according to the editors of a collection of journal articles published April 20, 2015.

“It is good to have an end to journey toward, but it is the journey that matters, in the end.”
—Ursula K. LeGuin