How Do You Measure Toyota <em>Kata</em>?
I’ve run into a couple of cases where a corporate continuous improvement team orders an initiative to “implement Toyota kata.”
Reviewing the U.S. Office of Personnel Management Data Breach
In June 2015, it was initially reported that the U.S.
Preaching to the Choir
I recently had a dream in which Adrian Bass, a colleague and friend for whom I have much admiration, asked me why I still care about quality management after all these years.