ANCA Launches ToolRoom RN35 Software
(ANCA: Melbourne, Australia) -- ANCA, a global leading manufacturer of CNC tool and cutter grinders, introduces RN35, the latest version of its ToolRoom software.
Hands-On Customer Service Training
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Try this exercise with your teams if you want them to really see what great customer service is. Photo by Nathan Dumlao on Unsplash
It’s all well and good to pontificate about “the customer comes first” or “deliver outstanding service,” but often it’s hard for your team members to wrap their heads around what that really means.
Accounting for Sustainability
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Sustainability is where finances and ESG converge. Photo by Towfiqu barbhuiya on Unsplash
In today’s business environment, where the insatiable desire to grow profits overshadows environmental and social interests, it’s easy to overlook how the actions of economic actors can shape corporate—and environmental—outcomes.
World’s Most Accurate and Precise Atomic Clock Pushes New Frontiers in Physics
(NIST: Gaithersburg, MD) -- In humankind’s ever-ticking pursuit of perfection, scientists have developed an atomic clock that is more precise and accurate than any clock previously created.
Automated Scraper Strainers and Macerators Eliminate Suspended Solids
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Processors depend on the filtration of liquids or slurries to meet quality and regulatory standards.
Various industries, including wastewater treatment, power generation, food processing, and chemical manufacturing, depend on industrial strainers to separate unwanted suspended solids from liquids and slurries.
The customer is in the room
We live in a world where a great product and a great service are no longer enough. To maintain a customer-centered focus, Kiran Dhanuka, chief customer officer at MasterControl, explains why you should always act as if the customer is in the room, whether they are physically there or not.
If They Only Knew How to Leverage the ADA to Fight RTO Mandates
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Photo by Annie Spratt on Unsplash
Many employees are unaware that they can leverage the Americans with Disabilities Act (ADA) to request work-from-home (WFH) accommodations based on mental health conditions.
Researchers Help Maritime Industry Navigate Toward Sustainability
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Ocean shipping, the backbone of international trade, is already significantly more energy-efficient than air or land transport. However, making it more efficient is another matter. Credit: Getty Images
When people think of greenhouse gas emissions from transportation, what often comes to mind are airplanes and land vehicles like cars or trucks. But as efforts to slow climate change are ramping up, the spotlight is on another form of transport: ships.
