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Sampling Bias in Business and Life

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WWII brass almost fell prey to "survival bias"
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The Cost of Certification

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A good management system is a good investment
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Three Crucial Advantages of Multicultural Management Teams

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The benefits of cross-cultural teams surpass drawbacks for multinational operations.
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Inside Quality Digest Live for May 5, 2017

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Credit: James Abbott

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Oh, the places you’ll go! Our latest episode of QDL from this past Fri., May 5, 2017, truly spanned the wide world of quality. Here’s a recap of the topics and locations we visited together:

Quality Digest Live -- May 5, 2017

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Story links for May 5, 2017

Desks on Wheels

Why Japan's Rail Workers Can't Stop Pointing at Things

Rapid Prototyping: Interview with the president and founder of Star Rapid, Gordon Styles

Desks on Wheels

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At Valve Corp., desks on wheels can be rolled to any department or project employees are interested in. (Credit: Stuart Isett)
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Three Things Successful Leaders Do to Reach Outside Their Comfort Zone

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Reaching outside your comfort zone is critical for success in business and in life
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The Magnetic Allure of Superconductivity

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Need a high temperature superconductor? I've got some right here.
Credit: F. Webber/NIST

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Appealing to the New Healthcare Consumer

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Many healthcare leaders see consumer-centricity as an above-average organizational priority
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Twenty-Five Powerful Coaching Questions

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Coaching is not just for problems. Coaching helps you avoid problems by providing space to think and be more intentional about your goals and actions. And coaching is especially helpful for getting clarity on where you want to go.

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