Sparking a Chain Reaction: Frederick Taylor, Deming, and Work Life
When Frederick Winslow Taylor advanced the principles of “scientific management” in 1909, he was hailed as a master of efficient production.
Risk-Based Thinking: Is This Something New?
The Five Phases of Decision Making, Part 2
How well does your decision-making process work for you? Are you able to go from decision to solution to action with ease?
Inside Quality Digest Live for March 24, 2017
The March 24 episode of QDL offered a potpourri of topics, including news and features from the realms of academia, corporate culture, and politics. Here’s a quick recap:
Inside Quality Digest Live for March 17, 2017
This week’s episode of QDL took us back to our roots with stories about the nuts and bolts of quality improvement—customer service, management, standards, and the future of the quality profession in the face of increasing automation.
International Auditor Symposium
Forgetting to Remember
‘How could I forget to do that?”