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Managing Email Addresses in B2B

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Allow customers to indicate what kinds of email they want to receive. Image by LCN.com.

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Automation and the Quality Professional

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Nurturing quality and sustainable excellence requires perspective, flexibility, and humanity.

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Why Measuring Efficiency Is Anti-Lean

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A day-by-the-hour chart helps create control of work processes.

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Distributed Teams, Not Distributed Silos

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Distributed team: We have the tools but need to know when and how to use them.

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The notion of a successful distributed team seems like a wonderful yet unobtainable dream.

How the Soft-Skills Gap Creates Quality Problems

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A smooth interaction of cross-functional processes relies on understanding and agreement.
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Three Ideas for Realistic Innovation

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Innovation is, by its very nature, a messy endeavor.

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The Unit Price Is Right

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Price-conscious shoppers shouldn't be asked to do a lot of complicated math
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Research Shows Potential of Web-Based Contests to Address the World’s Most Complex Problems

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Quality Starts With Communication

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Workplace safety and quality in a multilingual environment means multilingual training

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Five Tips for Medical Device Engineers on FDA Design Controls

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Design controls are a necessary part of your requirements as a medical device developer.

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