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What’s the Hurry?

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W. Edwards Deming once said, “A good organization will take five years to turn around. Most will take 10.”
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Many talk about reducing variation to improve quality. Does that include human variation, where everyone takes a different approach to improving overall improvement processes? What would happen if this variation were reduced?

Here’s Why Your Gut Instinct Is Wrong at Work

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Our gut reactions are rooted in the emotional and intuitive part of our brains, which ensured survival in our ancestral environment.
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Which Is the Most Important Step in PDCA?

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Soooo... what do you guys think? Plan, do, check or act?
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Beamex to Host Two-Day Calibration Best Practices Workshop at Harvard

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New Customer Satisfaction Results for Utilities, Healthcare, Consumer Shipping

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Inside Quality Digest Live for April 7, 2017

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U.S. gets a flunking grade for its infrastructure
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In last week’s Quality Digest Live: Enterprise quality management vs. integrated quality management. Our deteriorating U.S. infrastructure. Stress testing composites. The Fowler Precision Mobile Tech Center.

Quality Digest Live -- April 14, 2017

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Story links for April 14, 2017

San Jose Students and Faculty Create Webisodes to Benefit STEM Education

E-Skin Ushers in the Next Era of Smart Technologies by Enabling the Shift from Wearables to Skin-worn Devices

Lessons From the Ice Breaker <em>Kapitan Khlebnikov</em>

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What could you do with 18 days on a Russian ice breaker?
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A History of Statistics

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Is Big Data too dangerous to use?
Credit: Kami Phuc

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Three Scenarios for Financials-Based Improvement

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‘What's of most interest to you is how your business processes interact with the industry problems and problems of individual clients.’

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