Inside Quality Digest Live for Jan. 5, 2018
Last Friday’s episode of QDL welcomed the new year with our usual original take on featured editorial content, plus a great Tech Corner. In case you missed it, here’s what we covered:
Grace: Honor Your Customer
I do not at all understand the mystery of grace—only that it meets us where we are but does not leave us where it found us.
—Anne Lamott
Evolution and Quality Improvement
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Charles Robert Darwin by John Collier.