The Dental Trade Alliance learned from its members in February 2018 that the Canadian Health Ministry (“Health Canada”) had contacted the Standards Council of Canada (SCC) and the British Standards Institution (BSI).

With more than 110,000 expected attendees, IMTS is Chicago’s hottest suburb this week.

Do you know the one thing you can do to light the fire of motivation, energy, creativity, and self-propelled action in your employees?

We arrived in Chicago over the weekend to luxuriously appointed accommodations and much fanfare (that’s how it is when you’re the cast and crew of the No. 1 talk show in the quality industry).

(CRC Press: Boca Raton, FL) -- In the book, Health Care in the Next Curve (CRC Press, 2018), author John Abendshien takes an objectiv

In “Data Snooping Part 1” (Quality Digest, Aug. 6, 2018) we discovered the basis for the first caveat of data snooping.

In February 1990, W.

Mary Parker Follett, a pioneering business consultant, was asked to help a troubled window shade company. The company’s thinking was narrow and limited. When asked to define their business, they said, “We produce window shades.”