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This Week in Quality Digest Live
Customer Care Features
Jason Bradshaw
Build a business that has loyal fans, continues to evolve, stays relevant, and grows
Etienne Nichols
Even if it’s not required, it’s critical
Gleb Tsipursky
Don't let blindspots prevent you from incorporating feedback from stakeholders
Yosef Ayzencot
Develop and implement a solid company culture

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Customer Care News
Now is not the time to skip critical factory audits and supply chain assessments
EPM service provider excels in helping customers work with EPM products
Extends focus on data-driven explainability and adds customizability
Covid-19 has taken a toll but also stimulated positive change
An early warning system lets Arctic people know when bears approach
Partnership embeds quality assurance at every stage of the product life cycle, enables agile product introduction
Both quality professionals and their business leaders agree that openness and communication is essential to moving forward
Good quality is adding an average of 11 percent to organizations’ revenue growth

More News

What's new with the Baldrige Program?

Video Information

We talk with Robert Fangmeyer, director of the Baldrige Performance Excellence Program, about the latest developments in the Baldrige Program. Learn about this year's recipients, communities of excellence, redesigning the Baldridge evaluation process, and more.

 
 

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