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Bringing Critical Supply Chains Back From the Brink

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Hong Kong scientists teaching a panicked populace to make their own surgical masks with paper towels and metallic wire mus

Doing Business in a Post-Pandemic World

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Although Covid-19 shelter-in-home edicts usually use the terms “essential” and “nonessential,” most business owners think of doing business as essential for survival. Many organizations don’t have the resources to temporarily suspend business.

<em>Wu Wei</em> at the <em>Gemba</em>

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In today’s column, I am looking at wu wei, which is an important concept detailed in the Chinese classic text, Tao Te Ching. This term is generally translated into English as wu = no, wei = action, or no action.

Enough With the Japanese Improvement Jargon

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Mea culpa! I have a reputation for mercilessly bashing management, but I’ve finally come to realize that I owe executives an apology.

Three Myths Engineers Believe About Quality

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Successfully run medical device companies are cross-functional.

The Elephant in the Server Room

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Suppose you would like to know mortality rates for women during childbirth, by country, around the world. Where would you look?

IIoT Comes Off the Factory Floor

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The internet of things, or IoT, is a phenomenon that merges real-life devices with online control.

Love and Success Using ISO 9001 and PDCA

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Credit: Don Sniegowski

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The toughest part of being in a relationship is finding a perfect gift for your loved one. Gifting is an essential part of any relationship. You gift your better half for every reason and every season. Gift as a form of bribery in love is a time-tried tool.

ISO Guidelines vs. Requirements

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ISO 9001 lead-auditor training should enable auditors to focus on the requirements when auditing and to stay away from the pitfall of guidelines.

‘Lean Six Sigma Doesn’t Work Here’

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When educational and public sectors consider applying a proven method like lean Six Sigma, the perception persists that this “manufacturing program” will not work in a nonmanufacturing e

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