The saying is nothing new: The customer is always right. Customers come first. We’ve heard these adages for a long time. And we’ve questioned them for almost as long. Those of you who know me know that I’ve certainly been doing that for a long time!

Whistleblowing is a cornerstone of corporate governance.

(ETQ: Burlington, MA) -- ETQ, part of Hexagon, has launched a new release of its award-winning, cloud-native QMS, Reliance NXG, providing an updated version of its popular training management application to enable better visibility and tracking of training activity.

(NIST: Gaithersburg, MD) -- The Baldrige Performance Excellence Program (BPEP) has announced that a firm has been selected and will soon begin the planned comprehensive, independent review of the program, with the aim of helping BPEP increase its reach and impact.

Why do companies bury their heads in the sand instead of facing dangerous facts, whether about quality problems or other issues? It happens more often than you might think—most recently with Adidas.

An important part of production is to carefully monitor and control temperature, speed, volume, weight, or mass. To ensure these measurements are always accurate, manufacturers need to calibrate their equipment and instruments regularly.

Terahertz radiation, with wavelengths that lie between those of microwaves and visible light, can penetrate many nonmetallic materials and detect signatures of certain molecules.

(LMA Consulting Group: Claremont, CA) -- As supply chains grapple with demand fluctuation, supplier challenges, stagflation, and volatility in the economy, Lisa Anderson—

(Cubicure: Vienna, Austria) -- A new high-performance polymer with exceptional heat resistance is ideally suited for ultra-precise 2-photon polymerization (2PP) 3D printing. This will enable micro-3D printing to meet the specific requirements of the electrical industry for the first time.

(L.S. Starrett: Athol, MA) – The L.S.