Consumer Satisfaction Holds Steady in Second Quarter
The latest American Customer Satisfaction Index held steady for the second quarter of 2004, remaining at its highest level in 10 years.
ISO Survey Finds ISO 9001 in Transition and ISO 14001 Growing
2003 was a year of transition for ISO 9001 and a year of significant growth for ISO 14001, reports ISO in its annual study.
Study results about ISO 9001 included:
Sypris Relocates California Calibration Lab
Sypris Test & Measurement will relocate its San Francisco Bay Area calibration lab, the company announced recently.
Lean Quality Documentation Systems
How did your quality system get so complex and redundant?
New York City Standards Conference
Social Accountability International will hold its sixth annual conference in New York City on October 18.
Health and Safety Draft Standard Released for Public Comment
A joint committee of the American National Standards Institute and the American Industrial Hygiene Association recently released a draft Occupational Health and Safety Management Systems
QMI Acquires QCB Inc.
The recent acquisition of Quality Certification Bureau Inc. by QMI made QMI the largest registrar in North America, according to the registrar.
The Standards Answer
Perhaps the single most pervasive reason top management resists the implementation of a quality management system relates to our failure, as quality professionals, to demonstrate the return on investment.
Leica Geosystems Announces Lockheed Martin Contract
Lockheed Martin Corp. announced it will buy a coordinate measuring machine (CMM) and laser scanner from Leica Geosystems Inc.
Delcam Inc.
