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NIST Seeks Public Comment on a Digital Signature Standard

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The National Institute of Standards and Technology is soliciting public comment on proposed changes to a standard to protect and verify the integri

ANSI Launches a Tracking System

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The American National Standards Institute recently launched a tracking system to record the implementation of the United States Standards Strategy.

NIST Issues Standard Reference Materials for Herbal Dietary Supplements

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The National Institute of Standards and Technology recently issued the first set of standard reference materials (SRM) in a planned series fo

Push Back

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As an auditor, I have a hard time maintaining my composure when individuals tell me they’re unhappy with their registrar and yet have taken no action to address

Using Lean to Improve the Value Stream

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A recently released book uses lean principles to illustrate how to improve the value chains of various industries.

Improving Chinese Government Services Through Quality

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The Qingpu district of Shanghai recently commissioned the Shanghai Association for Quality to perform a public satisfaction survey on the

Ticket Price Doesn’t Determine Flight Quality

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A study that examined consumer feedback from 17 airlines found the best-performing airlines were low-fare carriers.

Pursuing Quality in Uzbekistan

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March 17 marked the first anniversary of the formation of the Quality Managers Club, a growing group of Uzbek quality professionals.

Employers, Consumer Groups Endorse New Health Plan Standards

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Dozens of the United States’ largest consumer groups and employers recently endorsed new standards released by the National Committee for Quality As

Diagnostic Profiles

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I developed and validated quality management diagnostic profiles through research conducted on 77 companies.

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