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Functional Optimization Increases Hospital Sales

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(Best Practices LLC: Chapel Hill, North Carolina) -- Within the hospital marketplace, pharmaceutical and biotechnology salespeople must negotiate increasingly complex organizational and decision-making structures to effectively represent their brands.

Quality for Kids

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(ASQ: Milwaukee) -- Claire Anne and the Talking Hat (Quality Press, 2008), a new children’s book written by Barbara Cleary, takes a unique approach to reaching kids using quality concepts that can make school work easier and learning more fun.

The Pros and Cons of Workplace Conflict

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(CPP Inc.: Mountain View, California) -- In western culture, we tend to think of the term “conflict” in the negative.

People, Planet, Profits

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Psst, Hey Buddy, Wanna Fix?

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Every once in a while, people ask about acceptance sampling plans and I get all riled up. We all know (especially in this political season) that humans are addicted to their indignation high, so here’s your fix for today.

Europe Ahead in Supply Chain Advancements

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Europe leaped ahead of North America and Asia Pacific in achieving significant cost reductions, revenue gains, and sustainability improvements through supply chain advancements, according to the 2008 Global Survey of Supply Chain Progress from Computer Sciences Corp.

Quality for Life Initiative

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(ASQ: Milwaukee) -- For Christopher Parker, corporate director of quality systems development and lean manufacturing for Benchmark Electronics Inc., located in Winona, Minnesota, applying quality tools to a local volunteer activity was a concept that hit home—literally.

ISO in Dubai

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(Emirates Authority for Standardization and Metrology: Dubai, UAE) -- International Organization of Standardization’s (ISO) 31st General Assembly in Dubai from October 12–17, at the Grand Hyatt, will address international standardization in energy efficiency, environmental performance, and the e

UL Banner

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What’s in It for Me?: Work Instruction No. 2

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ABC Company Work Instruction

Purpose: To initiate corrective and preventive action for customer complaints, vendor nonconformance, and internal quality audits.

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