was working with a client to create their business’s critical performance measures the other day, and one of the managers said, “We should set the target higher than we want it—you know, aim high to hit low.” This set off one of my rants, and I thought I would sh
(ASQ: Milwaukee, Wisconsin) -- If you are part of a successful school team, the American Society for Quality invites you to participate in its Education 
As is the case with any lean implementation in a traditional environment, culture change is the most difficult obstacle to success.
When my daughter, Anna, was in the fifth grade, her teacher asked the students to write down their personal goals. 
(PANalytical: Almelo, The Netherlands) -- PANalytical has introduced a series of new petrochemical standard sets for X-ray fluorescence
The U.S.