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Business Innovation Conference Is a First

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Business, academia, and government will assemble for the Business Innovation Conference at Illinois Institute of Technology in Wheaton, Illinois, September 8–10, 2008.

Gas Prices Affect Expos

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The price of petroleum fuels has affected attendance at regional manufacturing expos by quality professionals.

Be a Leader

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To be a good leader, you must develop people who can function without you looking over their shoulder. There’s no greater satisfaction than mentoring someone who turns out to be a great leader.

Be a Leader

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Are great leaders born or made? I believe leadership is a trait that can be learned. To be a leader you must have followers and you must develop people that can go out and function without you looking over their shoulder.

Manufacturers’ Dilemma

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In September 2007 at the QuEST Forum I had the privilege of presenting an AT&T in-house Six Sigma process-improvement success story, “Reducing Non-Billed Inside Wire Dispatches,” which was selected as a best practice in the Six Sigma category.

Changing to Lean, Part 5

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As is the case with any lean implementation in a traditional environment, culture change is the most difficult obstacle to success.

Comprehensive Guide to Design for Six Sigma in Medical Devices

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(John Wiley & Sons Inc.: Hoboken, New Jersey) -- Medical Device Design for Six Sigma: A Road Map for Safety and Ef

Keeping It Real

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I was working with a client to create their business’s critical performance measures the other day, and one of the managers said, “We should set the target higher than we w

Baldrige Improvement Day(s) Call for Comments

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(NIST: Gaithersburg, Maryland) -- The Baldrige National Quality Program strives to continuously improve all aspects of the program to deliver greater value to its customers and stakeholders and to improve the effectiveness of our processes.

New ISO 9001 This Fall

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(ISO: Geneva) -- A new edition of ISO 9001 is being submitted for voting as a final draft international standard.

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