Boeing Plant Gets ISO 14001 Certification
(Boeing: Salt Lake City) -- The Boeing Co.
FDA New Policies Regarding Transparency
(FDA: Rockville, Maryland) -- The Food and Drug Administration (FDA) plans to implement several improved policies and procedures strengthening its management advisory committees.
FDA Guidance Increases Drug Safety
(FDA: Rockville, Maryland) -- The U.S.
Pharmaceutical Industry Addresses Drug Contamination
(ASPEX: Pittsburgh, Pennsylvania) -- Following the U.S. Food and Drug Administration’s recent decision to join European and Australian authorities in the inspection of overseas drug manufacturing facilities, the pharmaceutical industry is re-examining its approach to quality control.
No News is <i>Not</i> Good News
In the Six Sigma world, we give a lot of lip service to the importance of the customer; we even have an official name for it—voice of the customer, or VOC.
Joint Commission Standards Revised
(The Joint Commission: Oakbrook Terrace, Illinois) -- The Joint Commission’s revised standards, rationales, and elements of performance for 2009 are now available online.
ISO and IEC members OK DIS 29500
(ISO: Geneva) -- The two ISO and IEC technical boards have given the go-ahead to publish ISO/IEC DIS 29500, “Information technology—Office Open XML formats,” as an ISO/IEC international standard after appeals by four national standards bodies against the approval of the document failed to garner suf
Coalition Endorses NCQA Program
(NCQA: Washington) -- The National Committee for Quality Assurance’s Physician and Hospital Quality (PHQ) program recently earned an important endorsement from a respected coalition of employer, consumer, and labor organizations.
Seniors Stay Safe
(ANSI: New York) -- A new study published in the New England Journal of Medicine shows that falls among the elderly, long known as a common source of injury for this population, can be reduced through a program of adjusting treatment, assessing risk, and educating patients.
CRM: Worth the Investment?
A mortgage lender in Kansas implemented a customer relationship management (CRM) solution and experienced a 304 percent return on investment (ROI) over three years. Would a similar investment make sense for your organization?
