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Process Makes Perfect: A primer on using a process map to cut costs, streamline operations, reduce errors, and work together

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  • Read more about Process Makes Perfect: A primer on using a process map to cut costs, streamline operations, reduce errors, and work together

When you are responsible for routine, yet critical operations of your business, you want the best

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Making Medicare Work for Seniors

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(Centers for Medicare and Medicaid Services: Washington, D.C.) -- As the beginning of the annual election period for the Medicare Prescription Drug Program nears, many seniors and their caregivers are in the dark about how the program works and how to make the most of it.

Public Reporting Creates Spike in Patient Satisfaction

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(Press Ganey Associates Inc.: South Bend, Indiana) -- By analyzing patient satisfaction data representing 1.5 million patients and 1,158 hospitals across the nation from January 2007 through June 2008, Press Ganey Associates Inc.

Evidence-Based Medicine Restores Focus on ROI

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A well-respected surgical group requests a new surgical device that they swear will revolutionize how surgery is performed in your hospital. The price tag is well into seven figures, with significant annual maintenance and training costs.

HHS Issues Interim Support for Patient Safety Organizations

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(AHRQ: Rockville, Maryland) -- The Patient Safety and Quality Improvement Act (Patient Safety Act) authorized the creation of patient safety organizations (PSOs) to improve safety through the collection and analysis of data on patient safety events.

Guidelines for Consumer-Focused Public Reporting

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(National Quality Forum: Washington, D.C.) -- To support consumer engagement and improved quality in health care, the National Quality Forum (NQF) endorsed guidelines for consumer-focused, internet-based public reporting.

Six Sigma and Business Improvement Awards Announces Its 2008 Winners

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(WCBF: Chicago) -- The winners for all categories and the special awards were announced at the Global Six Sigma & Business Improvement Awards Gala Dinner on Oct. 15, held at the Gaylord Palms Resort and Convention Center, in Orlando, Florida.

Wal-Mart China Seeks Sustainability

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(Wal-Mart Stores Inc.: Beijing, China) -- Wal-Mart Stores Inc. took the next step in its sustainability journey by hosting an unprecedented gathering of more than 1,000 leading suppliers, Chinese officials, and nongovernmental organizations (NGO) in Beijing, China.

Most Companies Lack Effective Information Management

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(EIU: New York) -- Is information governance important to a company’s success? Yes, according to “The Future of Enterprise Information Governance,” published by the Economist Intelligence Unit Ltd. and sponsored by EMC Corp., headquartered in Hopkinton, Massachusetts.

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