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Sales vs. Service

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A recent company meeting revealed what management called a “handoff problem.” The sales team would close deals, then toss them over the wall to the service team, which would promptly fumble the relationship because they didn’t understand what had been promised or why

How to Choose a Connected Worker Platform That Actually Works

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In manufacturing, the term connected worker has quickly gone from emerging concept to executive mandate. As companies grapple with turnover, skill gaps, and increasing complexity, the urgency to modernize frontline work has never been clearer.

America Makes and ANSI Release September 2025 Gaps Progress Report

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(ANSI and America Makes: New York) -- America Makes and the

NIBS Releases Report for Central Building Information Modeling Transportation Library

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(NIBS: Washington, D.C.) -- The National Institute of Building Sciences (NIBS), in conjunction with the Federal Highway Administration, announced the release of its Report for a Central Building Information Modeling (BIM) Transportati

Get More From Negotiations Through Proper Anchoring

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Most negotiations have an opening bid. That bid becomes the anchor that the rest of the negotiation centers upon. If you’re good at setting anchors—and avoiding being anchored to a number you won’t like—you’ll get more out of your negotiations.

XY-Rotation Stage With Frictionless Bearings Is Less Than 40mm Tall

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(Physik Instrumente: Auburn, MA) -- Physik Instrumente (PI), a leader in precision motion control, introduces the A-361

Why Talent Management Strategies Go Wrong—and How To Fix Them

  • Read more about Why Talent Management Strategies Go Wrong—and How To Fix Them
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Meritocracy—the idea that individuals should advance and be rewarded on the basis of their talent and hard work—is one of the most widely celebrated ideals in education, business, and government.

A Guide to Autonomous Maintenance

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Imagine this: A production line hums along smoothly. Operators clean and check equipment between cycles to spot problems before they snowball. No scrambling. No surprises. That’s what autonomous maintenance looks like.

ORNL Leads Three INFUSE Projects Solving Fusion Challenges

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(ORNL: Oak Ridge, TN) -- The U.S.

Shock to the System: Reviving Decision-Making in a VUCA World

  • Read more about Shock to the System: Reviving Decision-Making in a VUCA World
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Your market is shifting, your competitor just pulled ahead, and the one person who could execute the next move has resigned. You can’t get more data fast enough, yet the window to act is closing.

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