(Citrix Systems: Fort Lauderdale, FL) -- In a harshly competitive environment with rising consumer expectations, customer satisfaction surveys are an essential tool for listening to customers and developing strategies for improvement.

For some time, auto experts have reported that objective quality differences have all but disappeared across most automotive brands.

(NIST: Gaithersburg, MD) -- Researchers at the National Institute of Standards and Technology (NIST), in collaboration with private industry and other government agencies, have produced a new reference material for beryllium.

(MAPI: Arlingon, VA) -- “The disappointing report on August durable goods activity supports the belief that the emerging U.S.

(Coherent Inc.: Santa Clara, CA) -- The new MATRIX 532-8-100 is a Q-switched, diode pumped, solid state laser designed to deliver the best cost-to-performance rati

If your team members (or you) hear “Meeting at 3:00” and think, “Here comes another waste of my time,” then it’s time for a meeting overhaul at your organization.

(Sparta Systems: Holmdel, NJ) -- Sparta Systems Inc., the maker of TrackWise software and the market leader in enterprise quality and compliance solutions, announces that Ascent Healthcare Solutions Inc., a Phoenix-based leader in delivering health care resource sustainability, has selected its

According the Metris web site, as a result of a mandatory reopening of the takeover bid of Nikon Corp. (through NIMD SPRL, a wholly-owned Belgian subsidiary) on Metris, NIMD SPRL holds 11,980,911 shares and thus holds 95.04 percent of the Metris shares.

While I have been saying this for decades, and while K’ung Fu-tzu implied it millennia ago when he called for a balance of knowledge and action, it takes a while to sink in. W. Edwards Deming showed how simply taking a pencil with paper and plotting the data makes action possible.

(NIST: Gaithersburg, MD) -- Planned and potential expansions and new facilities across campus, the addition of 400–500 kilowatts in power from solar panels, and increasing the already heavy use of alternative transportation by employees to a daily rate of 40 percent are among the highlights of a