When I say quality manager, of course I’m talking about the department he or she manages as well.

World War III has begun. This time it’s not a war of battleships, bullets and bombs—this is an economic war. The weapons are televisions, steel, cars, and clothes. This is a war where we have no allies. Every nation is out to capture more of its share of the U.S.

(Fire Starter Publishing: Gulf Breeze, FL) -- A new book by best-selling author, Stephen C.

(ASQ Old Pueblo Section: Tucson, AZ) -- The American Society for Quality (ASQ) Tucson Old Pueblo Section 0707 will sponsor a one-day conference to provide Arizona-based health care organizations with a forum to learn about and discuss the vast number of changes affecting the health care industry

(Sokkia: Olathe, KS) -- Sokkia Corp. introduces the NET05X—a new manual 3-D station that provides unparalleled precision in a broad range of applications such as surveying, engineering, construction, and industrial 3-D measurement.

Pick up any article or book, attend any conference on Six Sigma, or talk with any Black Belt or Master Black Belt and you will hear the Six Sigma gospel about the importance of the voice of the customer.

(Mahr Federal Inc.: Providence, RI) -- As dimensional metrology systems increase in accuracy and sophistication, they are more capable than ever of helping to improve quality and cut costs in production environments.

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(Delcam: Windsor, ON, Canada) -- Delcam International Inc. will launch the new version of its FeatureCAM feature-based machining software at the American Manufacturing Exposition (AMMO) taking place in Las Vegas, Aug. 17–19, at Booth No. 428.