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Leak Testing 101—Part 1

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Not too long ago, when you wanted a product to be leak-proof, you simply put it under water, made sure it didn’t bubble, and thereby concluded there were no leaks.

Product News: Large-Scale, Noncontact Scanning Accomplished in Hours, Not Days

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(API: Rockville, MD) -- Automated Precision Inc. (API) has announced they will debut their new Smart Scan Solution at the Windpower 2010 conference and exposition in Dallas, May 23–26.

Stand in a Circle, 5 Whys, and a Call Center

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Some time ago, while consulting for a huge call center, I took a group of customer service agents for a little gemba walk and a quick activity to demonstrate a few lean fundamentals.

Product News: Inspection Work-Holding Line Designed With Lean Principles in Mind

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(Phillips Precision: Boylston, MA ) -- Users of coordinate measuring machines (CMM) are quality control inspectors that may be measured on their contributions to improved inspection processes. A brand-new line of inspection work-holding devices from Phillips Precision, designed with lean princip

Customer Satisfaction: Major Improvements for Most Industries Except Hospitals

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(ACSI: Ann Arbor, MI) -- Customer satisfaction with the goods and services that Americans buy and consume is steady for the first quarter of 2010, according to the American Customer Satisfaction Index (ACSI).

Event: Free Webinar on Creating High-Performing Registered Nurse Work Force

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(Morehead Associates: Charlotte, NC) -- Morehead, the human capital research firm, will host a webinar titled “Creating a High-Performing RN Workforce,” presented by Megan Medvedeff, Ph.D., of Morehead’s consulting services.

InnovMetric Software Beats the Economic Odds

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(InnovMetric Software: Quebec City, QC, Canada) -- InnovMetric Software is proud to announce that in its past fiscal year (April 2009 to March 2010), its worldwide sales of PolyWorks/Inspector Probing licenses have increased by 71 percent.

Lightest, Smallest, Most Accurate Laser Tracker

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Hexagon Metrology Inc. announced its latest product at Quality Expo South in Charlotte, North Carolina—the Leica Absolute Tracker AT401, the industry’s first wireless, battery-powered laser tracker.

API and Steinbichler Introduce the Smart Scan

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(Automated Precision Inc.: Rockville, MD) -- Automated Precision Inc. (API) debuted its new Smart Scan solution at the Windpower 2010 conference and exposition in Dallas, Texas, May 23–26.

The Latest on the New Food Safety Certification Scheme

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During the last few years, food contamination recalls have brought the concept of global food safety to the forefront, leading to the establishment of new global food safety standards.

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